FAQs

WE EXPECT MANY QUESTIONS, AND WE'LL PROVIDE ANSWERS!

Our team understands that event planning can be overwhelming. We strive to make the process as smooth and maintenance as possible. We are dedicated to working closely with you and ensure you event is as you envisioned, down to every detail. By choosing us, you can rest easy knowing we devote ourselves to providing you with high-quality services with a stunning execution. Just handle the creativity, and we'll handle the rest!

Our commitment to bringing your dream event to life isn't a challenge, it's a lifestyle.
We are based in Tampa, Florida and we provide our services in the entire Tampa Bay Area (i.e. Tampa, St. Pete, and Clearwater)! Your event can be located anywhere within this region, and if your event finds itself to be located further away, get in touch with us and we'll try our best to reach you, literally.
Great question! We're frequently asked this as our recommended planning and booking times varies on event type.

For Weddings: We recommend you start planning and booking as soon as you're engaged! The more time you have in between your engagement and your wedding date, the more you can plan (with less stress too)!

For Elopements: Due to their nature, we can typically host elopements as tightly as a week prior to desired date. We suggest you contact us as soon as possible to go over the details!

For all other events (e.g. birthdays, social parties): We usually recommend booking at least a month prior to the event date! This allows our team time to plan and prepare your event furniture and decor, while making all the proper reservations for photographers, DJs, and other relevant services.
Assuming we've already received your deposit and you were notified that your event booking was successfully confirmed, you have until three weeks before your event date to pay the balance. If your event finds itself to be within the three week period, full payment is expected as soon as you book! With any payment issues, please contact us at [email].
Of course! Our pre-built event packages often have these services included, however, if you already have people in mind to provide these services for you, let us know and we can offer you a cheaper price! You must notify us of this at least three weeks prior of your event date (when your full payment is due)! Failure to notify us may disqualify your eligibility for this price reduction.

If you're not sure whether or not you want to book these services with us, get in touch with one of our event planners and we'll explain and answer all your questions! We're confident we provide excellent photography and DJ services!
For full details, visit our Terms & Conditions page.

To summarize, the initial deposit paid upon booking is non-refundable. Once this deposit is accepted and your booking is confirmed, it's considered binding and we advance with your event planning. If the situation arises that you find yourself requiring to cancel your event, this deposit can not be refunded.

If you paid your full balance but you are cancelling/requesting a refund less than three weeks from your event date, you will not be eligible for a refund as we have already made purchases toward your event (such as permits and floral decorations) and paid deposits toward any reserved services (like a photographer or a DJ). In such instances, we can hold your funds as a rain check and offer you an event date change or any necessary accommodations. This may be subject to another deposit payment.

In the instance that your cancellation/refund is approved, you will be subject to a $100 administrative fee, charged to your account if you only put forward a deposit payment, or deducted from your refund total if you already paid in full. Also charged/deducted from your refund will be any applicable sales tax, permit purchases (if not already fully paid), and the remaining balance on any booked services (photographer, DJ, planning services).
Significant event changes will need to be reviewed by our team to ensure availability and feasibility. You must notify us of any major detail changes in your event at least a month in advance. In the instance that we approve any changes to your event, you may be subject to paying another deposit for the new date and location since your previous deposit is non-refundable and our team will be required to reserve your event for another date or location, indicating further purchases on our behalf for any permits or services required for your event.

Approved event changes to date, time, and location will be subject to a $100 administrative fee. Full payment on your remaining balance is still expected at least three weeks prior to your event date.
Then you won the award for "Most Likely to be Late to their own Wedding!"

All jokes aside, any late arrivals, including yourself or your guests, your event may likely be shortened. Any factors that cause a delayed start time to your event outside of our control will not be subject to any time extensions. Consequently, event may be/feel rushed and will likely result in less photography and music. Vega Event Services reserves the right to honor the time slot the event was booked and dismiss any team members and other parties providing services if the event surpasses its booked end time.

If our team is forced to stay later than the time allotted due to event exceeding booked end time, you will be subject to a non-negotiable late fee starting at $400. We highly recommend allowing your event some wiggle room, purchasing any time extensions if needed, such as extra event time, extra photography time, and extra DJ time.

If you love our services and want to extend your booking time at any point before or even during the event, speak with one of our event planners and we will try our best to make the necessary accommodations, charging you applicable upcharges or fees.
Most of the time, yes! Here's our general list:

Tables and chairs

For Beach Ceremonies: We are not permitted to have tables on the beaches, and we already provide the chairs, so there is no need to bring your own! Hastle-free

For all other events: Let us know at least a month prior to your event date if you do not need tables and chairs because you are already in possession of some. We may offer a price reduction in certain occasions.

Flowers, lights, other decor

For Beach Ceremonies: All of our packages provide you with fresh flowers, so no need. Lighting and other decor is often not allowed due to permitting policies, since most beaches only allow an arch and seating. Our packages already provide you with all the decoration you may want in accordance with these permits, offering any upgrades if desired

For all other events: You are encouraged to decorate your event as you wish, just make sure your decorations don't interfere with the ones we are already providing you! If you desire to remove any of our provided decorations, let us know. If your event is in a venue, please provide us with their policies so that we can make sure we're complying to them.

Photography and DJ services

For any event, if you desire to book your own for any type of service, you must let us know immediately. We highly recommend you inform us before you pay your initial deposit so that we don't book them for you. If you paid for a package that includes these services, you may be eligible for a price reduction.
No worries! We completely understand any doubts on the quality of our services. We are more than happy to schedule a coffee chat with you and meet together in-person or virtually to discuss the details of your events and potential next steps. Shoot us an email at [email] or call us at [phone].

If you still have any questions regarding our services or policies, don't hesitate to contact us at [email]. We're happy to help!